Privacy policy

At JOVYNX, we are committed to protecting your personal information and safeguarding the privacy of everyone who visits or shops on our website. This Privacy Policy explains how we collect, use, and protect your information in accordance with industry standards and applicable laws.

1. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: Name, email address, phone number, billing and shipping address.
  • Order Information: Payment details (processed securely by third-party providers), order history, and transaction records.
  • Technical Information: IP address, browser type, device identifiers, cookies, and browsing behavior.

2. How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders
  • Provide customer support and order updates
  • Improve website performance and user experience
  • Prevent fraud or unauthorized transactions
  • Comply with legal and regulatory requirements

3. Cookies

We use cookies to personalize your shopping experience, analyze website traffic, and improve overall performance. You may disable cookies through your browser settings, but some site features may not function correctly without them.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share data with trusted third parties who assist us in operating our website and fulfilling orders, such as:

  • Payment processors (e.g., PayPal or credit card providers)
  • Shipping and logistics partners
  • Fraud detection and security services
  • Website hosting and analytics platforms

These partners are required to use your information only for the services they provide and to keep it secure.

5. Data Security

We take your privacy seriously and implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse. While no system is completely secure, we continually strive to keep your information safe.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for certain data uses

To exercise these rights, please contact us using the information below.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their policies before providing any information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our site constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Email: zhixunbusiness@hotmail.com
Phone: +86 18658171640
Address: Room 207, Building 16, Shengtian Guoling, No. 179 Changgang Road, Xingning District, Nanning, China, 530000

Thank you for trusting JOVYNX. Your privacy and confidence are important to us.